Help Center

How can we help you?

No KYC exchange support · No registration needed · 200+ coins

Average response time: under 3 minutes. Available 24/7.

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Telegram Support
Fastest — under 3 min
Open Telegram Chat
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Email Support
Within 2 hours
Send Email
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Track Your Exchange
Enter your exchange ID
Track Status

🔍 Track Your Exchange

Enter the Exchange ID you received after creating your exchange.

Help Articles

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No KYC exchange — how it works
Exchange crypto without ID or registration up to $10,000/day.
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How to make an exchange
Step-by-step guide to your first no-registration swap.
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Exchange fees explained
0.1% flat fee — no hidden costs, no KYC surcharge.
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How long does it take?
Auto (10–60 sec) vs manual (30 min) explained.
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Do I need KYC?
No ID required for amounts under $10,000/day.
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Supported cryptocurrencies
All 200+ coins available for anonymous exchange.
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Destination Tag / MEMO
Critical for XRP, XLM, TON — what it is and why it matters.
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My exchange is stuck
What to do if your exchange is taking longer than expected.
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Refund policy
How to request a refund for a failed exchange.
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Crypto wallets guide
Best wallets for 2025: MetaMask, Ledger, Trust Wallet.
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Security & privacy
How we protect your data. No personal data stored.
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Anonymous exchange guide
How to swap crypto without account under $10K/day.

Top Questions

Wait 10–20 minutes for blockchain confirmation (Bitcoin requires at least 1 confirmation, Ethereum ~1 min). If still stuck after 30 minutes, contact us on Telegram with your Exchange ID and transaction hash.
Contact support immediately via Telegram with your Exchange ID and the transaction hash. Depending on the network, recovery may be possible within 24 hours but is not guaranteed.
This is critical. Contact us immediately on Telegram with your Exchange ID and TxID. Include the Destination Tag you should have sent. We can often recover these funds within 24–48 hours.
Once you have sent funds to our address, cancellation is generally not possible as the exchange begins immediately. If no funds have been received yet, simply do not send them.
Contact support via Telegram immediately with your Exchange ID. Failed exchanges are fully refunded to your refund address (if provided) or we will ask you to provide one.

Still need help?

Our support team responds in under 3 minutes, 24/7.

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